---
title: "rtorrent-Pro installation aborted with error log message: \"Download share not found or not ready...\""
url: "https://forum.qnap.net.pl/threads/rtorrent-pro-installation-aborted-with-error-log-message-download-share-not-found-or-not-ready.24768/"
thread_id: 24768
date: "2018-12-03"
category: "Błąd"
section: "Knowledge base"
source: "Forum QNAP Polska"
site: "https://forum.qnap.net.pl"
language: "pl"
ai_policy: "https://forum.qnap.net.pl/ai-policy.md"
license: "https://forum.qnap.net.pl/ai-policy.md"
---

# rtorrent-Pro installation aborted with error log message: "Download share not found or not ready..."

> Source: <https://forum.qnap.net.pl/threads/rtorrent-pro-installation-aborted-with-error-log-message-download-share-not-found-or-not-ready.24768/> · Błąd · Forum QNAP Polska · 2018-12-03

**Symptoms:**

- rtorrent-Pro installation fails with an error in QNAP System Events Logs:

> (err!) rtorrent: Download share not found or not ready. For legacy devices with Q prefixed mounts such as TS-509 or TS-809, create new share folder 'Download' and point it to defaults 'Qdownload' share.

**Cause**
Download share is not available, not present or it's configuration is broken in the QTS.

**Resolution:**

1. Make sure multimedia features in QTS are enabled.
To enable multimedia features in QTS go to Control Panel > General Settings, then click on System Administration tab and uncheck:
`Disable and hide multimedia functions...`

![](https://forum.qnap.net.pl/attachments/22892/)
2. Restore default share folders and configuration in QTS.
In QTS go to Control Panel > Privilege > Shared Folders and click on Shared Folder tab, then bellow tab bar click on a `Restore Default Shared Folders` button.

![](https://forum.qnap.net.pl/attachments/22893/)

**EOL TS-509/TS-809 Pro
Symptoms:**

- Installation fails of rtorrent (non Pro) on End-of-Life unit TS-509 Pro or TS-809 Pro with an error:

> (err!) rtorrent: Download share not found or not ready. For legacy devices with Q prefixed mounts such as TS-509 or TS-809, create new share folder 'Download' and point it to defaults 'Qdownload' share.

**Cause**
Default share names in old TS-x09 Pro units are prefixed with 'Q'. Eg. Download share name is Qdownload, Multimedia share name is Qmultimedia in etc.

**Resolution:**

1. In QTS go to Control Panel and Shared Folders, create new share name `Download` and point it eg. into the path of `Qdownload` or anywhere else.

---

Source: **Forum QNAP Polska** (formerly QNAP Club) — community support for QNAP NAS since 2008. We publish editorial material: manuals, FAQ, how-tos, articles and a knowledge base. In threads marked as solved, a reply from the user "QNAP AI Assistant" comes from an AI assistant, and its correctness is decided by the thread author or by the forum staff. When you quote this, cite the source (link to the thread or page). Content language: Polish.

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