Pomoc Błędy kernela

badziewiak

Enterprise Admin...
Q's Architect
3 Marzec 2015
778
165
43
50
Gliwice
QNAP
TVS-871
Ethernet
1 GbE
Zauważyłem w aplikacji Diagnostic Tool w sekcji Kernel log analyzer następujące błędy:
Kod:
 ata7: softreset failed (device not ready) -- Count:12
 ata11: softreset failed (device not ready) -- Count:12
 ata15: softreset failed (device not ready) -- Count:12
 ata19: softreset failed (device not ready) -- Count:12
 getcfg[9631]: segfault at 0 ipf6ef5917 spffc86 error 4 in libc-2.6.1.so[f6e80+120] -- Count:0
 getcfg[4676]: segfault at 0 ipf6eff917 spffaa4590 error 4 in libc-2.6.1.so[f6e90+120] -- Count:0
 python[4]: segfault at ffffffff ip080954a1 spf1d97360 error 5 in python2.7[8040+130] -- Count:0
 python[6454]: segfault at 4 ip0809d4a3 speecfe720 error 4 in python2.7[8040+130] -- Count:0
Chodzi mi oczywiście o ataxx. NAS jest wyłączany (nie usypiany) wg harmonogramu na noc, a w dzień jest włączany. Zastanawiam się czy ma to w ogóle jakiś związek. Usypianie dysków mam wyłączone od ponad miesiąca. SMART jest ok:
Kod:
Model : TVS-871
Firmware : 4.2.2 (20160901)
NAS : Q155I07827

 ==========[ BAY 1, ADATASP550114473, 2F4420043950 ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        000       Good
005 Retired_Block_Count          0x0            100   100        000       Good
009 Power_On_Hours               0xd0           100   100        000       Good
012 Power_Cycle_Count            0x118          100   100        000       Good
160 Unknown_Attribute            0x0            100   100        000       Good
161 Unknown_Attribute            0x8a           100   100        000       Good
163 Unknown_Attribute            0xe            100   100        000       Good
164 Unknown_Attribute            0x76bf         100   100        000       Good
165 Unknown_Attribute            0x52           100   100        000       Good
166 Unknown_Attribute            0x1            100   100        000       Good
167 Unknown_Attribute            0xf            100   100        000       Good
168 Unknown_Attribute            0x3e8          100   100        000       Good
169 Unknown_Attribute            0x63           100   100        000       Good
175 Program_Fail_Count_Chip      0x0            100   100        000       Good
176 Erase_Fail_Count_Chip        0x0            100   100        000       Good
177 Wear_Range_Delta             0x2            100   100        050       Good
178 Used_Rsvd_Blk_Cnt_Chip       0x0            100   100        000       Good
181 Program_Fail_Count           0x0            100   100        000       Good
182 Erase_Fail_Count             0x0            100   100        000       Good
192 Power-Off_Retract_Count      0x6            100   100        000       Good
194 Temperature_Celsius          0x2a           100   100        000       Good
195 ECC_On-The-Fly_Error         0x0            100   100        000       Good
196 Reallocated_Event_Count      0x0            100   100        016       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            100   100        050       Good
232 Available_Reservd_Space      0x64           100   100        000       Good
241 Total_LBAs_Written           0xa4fd         100   100        000       Good
242 Total_LBAs_Read              0x8ee0         100   100        000       Good
245 Unknown_Attribute            0xed7e         100   100        000       Good

 ==========[ BAY 2, HGSTHDN724030ALE6402861588, PK2234P9J04JLY ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x53           136   136        054       Good
003 Spin_Up_Time                 0x901ec01ee    126   126        024       Good
004 Start_Stop_Count             0x6dd          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x21           124   124        020       Good
009 Power_On_Hours               0x15d4         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x168          100   100        000       Good
192 Power-Off_Retract_Count      0x74f          099   099        000       Good
193 Load_Cycle_Count             0x74f          099   099        000       Good
194 Temperature_Celsius          0x3100120025   162   162        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 3, HGSTHDN724030ALE6402861588, PK2234P9HYTASY ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x55           135   135        054       Good
003 Spin_Up_Time                 0x901e001df    130   130        024       Good
004 Start_Stop_Count             0x6bb          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x22           121   121        020       Good
009 Power_On_Hours               0x15d4         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x167          100   100        000       Good
192 Power-Off_Retract_Count      0x732          099   099        000       Good
193 Load_Cycle_Count             0x732          099   099        000       Good
194 Temperature_Celsius          0x3200110026   157   157        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 4, HGSTHDN724030ALE6402861588, PK2234P9HZ0Y6Y ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x52           136   136        054       Good
003 Spin_Up_Time                 0x901ea01e9    127   127        024       Good
004 Start_Stop_Count             0x7be          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x23           119   119        020       Good
009 Power_On_Hours               0x1386         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x16d          100   100        000       Good
192 Power-Off_Retract_Count      0x7f1          099   099        000       Good
193 Load_Cycle_Count             0x7f1          099   099        000       Good
194 Temperature_Celsius          0x3300110027   153   153        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 5, HGSTHDN724030ALE6402861588, PK2234P9HZ9U9Y ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x54           135   135        054       Good
003 Spin_Up_Time                 0x901e501e8    128   128        024       Good
004 Start_Stop_Count             0x69f          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x22           121   121        020       Good
009 Power_On_Hours               0x15d2         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x170          100   100        000       Good
192 Power-Off_Retract_Count      0x722          099   099        000       Good
193 Load_Cycle_Count             0x722          099   099        000       Good
194 Temperature_Celsius          0x3400120027   153   153        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 6, HGSTHDN724030ALE6402861588, PK2234P9HY2GZY ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x55           135   135        054       Good
003 Spin_Up_Time                 0x901db01dc    131   131        024       Good
004 Start_Stop_Count             0x699          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x22           121   121        020       Good
009 Power_On_Hours               0x15d2         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x16e          100   100        000       Good
192 Power-Off_Retract_Count      0x71b          099   099        000       Good
193 Load_Cycle_Count             0x71b          099   099        000       Good
194 Temperature_Celsius          0x3400110026   157   157        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 7, HGSTHDN724030ALE6402861588, PK2234P9HYTNVY ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x52           136   136        054       Good
003 Spin_Up_Time                 0x901e001e0    130   130        024       Good
004 Start_Stop_Count             0x697          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x22           121   121        020       Good
009 Power_On_Hours               0x15d2         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x16d          100   100        000       Good
192 Power-Off_Retract_Count      0x71b          099   099        000       Good
193 Load_Cycle_Count             0x71b          099   099        000       Good
194 Temperature_Celsius          0x3400120025   162   162        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

 ==========[ BAY 8, HGSTHDN724030ALE6402861588, PK2234P9HZ0LJY ]
ID  Description                  RawValue       Value WorstValue Threshold Status
001 Raw_Read_Error_Rate          0x0            100   100        016       Good
002 Throughput_Performance       0x54           135   135        054       Good
003 Spin_Up_Time                 0x901e501e4    128   128        024       Good
004 Start_Stop_Count             0x697          100   100        000       Good
005 Retired_Block_Count          0x0            100   100        005       Good
007 Seek_Error_Rate              0x0            100   100        067       Good
008 Seek_Time_Performance        0x23           119   119        020       Good
009 Power_On_Hours               0x15d2         100   100        000       Good
010 Spin_Retry_Count             0x0            100   100        060       Good
012 Power_Cycle_Count            0x16c          100   100        000       Good
192 Power-Off_Retract_Count      0x71a          099   099        000       Good
193 Load_Cycle_Count             0x71a          099   099        000       Good
194 Temperature_Celsius          0x3100120024   166   166        000       Good
196 Reallocated_Event_Count      0x0            100   100        000       Good
197 Current_Pending_Sector       0x0            100   100        000       Good
198 Uncorrectable_Sector_Count   0x0            100   100        000       Good
199 SATA_R-Error_Count           0x0            200   200        000       Good

A przy okazji to jestem w kontakcie z supportem w sprawie dziwnego znikania wirtualnego switcha, gdy odpalam virtualization station. Dzieje się to sporadycznie. Muszę dodawać go ponownie i wtedy wszystkie wirtualne karty sieciowe wskakują we właściwe miejsce.
Macie jakieś pomysły?
 
Chyba nie:
upload_2016-9-24_17-26-50.png


upload_2016-9-24_17-27-47.png

upload_2016-9-24_17-32-13.png

Wysłałem do supportu takie błędy:
Kod:
ata15: SError: { RecovComm PHYRdyChg 10B8B Dispar } -- Count:1
ata4: hard resetting link -- Count:4
ata15: hard resetting link -- Count:5
ata7: softreset failed (device not ready) -- Count:12
ata11: softreset failed (device not ready) -- Count:12
ata15: softreset failed (device not ready) -- Count:13
ata19: softreset failed (device not ready) -- Count:12
getcfg[3898]: segfault at 0 ipf6fda917 spffa01120 error 4 in libc-2.6.1.so[f6f60+120] -- Count:0
getcfg[30556]: segfault at 0 ipf6fa4917 spffe96850 error 4 in libc-2.6.1.so[f6f30+120] -- Count:0
getcfg[20446]: segfault at 0 ipf6f3b917 spffdf0 error 4 in libc-2.6.1.so[f6ec0+120] -- Count:0
getcfg[8050]: segfault at 0 ipf6f93917 spffb52ed0 error 4 in libc-2.6.1.so[f6f20+120] -- Count:0
getcfg[29735]: segfault at 0 ipf6f6a917 spffbe2 error 4 in libc-2.6.1.so[f6ef0+120] -- Count:0
getcfg[26915]: segfault at 0 ipf6efc917 spffdbb850 error 4 in libc-2.6.1.so[f6e80+120] -- Count:0
hal_daemon[1949]: segfault at 80d54f4 ip08075a7b spfff589b0 error 4 in hal_util[8040+40] -- Count:0
getcfg[668]: segfault at 0 ipf6f25917 spffc20 error 4 in libc-2.6.1.so[f6eb0+120] -- Count:0

Mam od nich odpowiedź:

These errors usually mean that backplane is failing (the first one, SError) - however, since it occurred only once, it's not neccessarily an issue. If you don't have any problems with HDDs falling out of RAID or not being shown, you can ignore the error for the moment.


The other warnings are nothing important.

Co to jest backplane? Czyżby płyta z gniazdami SATA?