Pomoc Utrata danych

[Moyrez]

Ratujcie !!! Ostatnio to jakaś czarna seria dopadła mojego Qnap'a. Problem tym razem wydaje się poważny bo utraciłem wszystkie foldery współdzielone, gdzie miałem wszystkie swoje dane (Multimedia i wszystkie w nim podfoldery a także, Download, Public itp.) Dostaje komunikat w ostrzeżeniach, że domyślne foldery dzielone nie istnieją i należy je odtworzyć bądź sformatować dysk. Podziało się to po nieoczekiwanym restarcie, gdy miałem uruchomiony backup danych w TimeMachine oraz kopiowanie danych na dysk USB. Po tym restarcie włączył się samoczynnie proces synchronizacji wolumenu i po jego zakończeniu foldery zniknęły :'(

 

[Silas Mariusz]

Reset serwera.
Albo z konsoli: reboot ...skoro w niej jestes I jak dzieje się coś czy nadal amba?

 

[Moyrez]

Amba, dane sa jedynie dostepne przez sftp i wyrzuca komunikat jak poprzednio, że udziały nie istnieją

 

[Silas Mariusz]

Okay, a zachowało się MD0_DATA?

 

[Moyrez]

Tak, ostał się.

 

[Silas Mariusz]

Ah i jeszcze jedno...
Poproszę output z:

dmesg
/sbin/log_tool -v -q -s 0 | tail -n 50

 

[Moyrez]

tak to wygląda:

# dmesg
5:00.0: irq 53 for MSI/MSI-X
[    8.469777] e1000e 0000:05:00.0: irq 54 for MSI/MSI-X
[    8.572013] e1000e 0000:05:00.0: eth1: (PCI Express:2.5GT/s:Width x1) 00:08:9b:d7:74:62
[    8.572020] e1000e 0000:05:00.0: eth1: Intel(R) PRO/1000 Network Connection
[    8.572105] e1000e 0000:05:00.0: eth1: MAC: 3, PHY: 8, PBA No: FFFFFF-0FF
[    8.616776] usb 1-5: new high-speed USB device number 2 using ehci_hcd
[    8.617461] flashcache: flashcache-1.0 initialized
[    8.732720] scsi6 : usb-storage 1-5:1.0
[    9.734383] scsi 6:0:0:0: Direct-Access              USB DISK MODULE  PMAP PQ: 0 ANSI: 0 CCS
[    9.734490] Check proc_name[usb-storage].
[    9.734683] sd 6:0:0:0: Attached scsi generic sg2 type 0
[    9.735986] sd 6:0:0:0: [sdc] 1007616 512-byte logical blocks: (515 MB/492 MiB)
[    9.739591] sd 6:0:0:0: [sdc] Write Protect is off
[    9.739601] sd 6:0:0:0: [sdc] Mode Sense: 23 00 00 00
[    9.743213] sd 6:0:0:0: [sdc] No Caching mode page present
[    9.743219] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[    9.751703] sd 6:0:0:0: [sdc] No Caching mode page present
[    9.751710] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[    9.753821]  sdc: sdc1 sdc2 sdc3 sdc4 < sdc5 sdc6 >
[    9.764189] sd 6:0:0:0: [sdc] No Caching mode page present
[    9.764196] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[    9.764202] sd 6:0:0:0: [sdc] Attached SCSI removable disk
[  31.267894] usbcore: registered new interface driver usbserial
[  31.267899] usbserial: USB Serial Driver core
[  31.270180] usbcore: registered new interface driver pl2303
[  31.270207] USB Serial support registered for pl2303
[  31.273536] ufsd: module license 'Commercial product' taints kernel.
[  31.273543] Disabling lock debugging due to kernel taint
[  31.275893] ufsd: driver (8.6 U86_r187446_b12, LBD=OFF, delalloc, acl, ioctl, rwm, ws, bdi, sd) loaded at ffffffffa012b000
[  31.275897] NTFS (with native replay) support included
[  31.275899] Hfs+/HfsX support included
[  31.275901] optimized: speed
[  31.275903] Build_for__QNAP_Atom_x86_64_3.4.6_2012-08-01_U86_r187446_b13
[  31.275905]
[  31.373415] udevd (202): /proc/202/oom_adj is deprecated, please use /proc/202/oom_score_adj instead.
[  31.373442] udev: starting version 140
[  31.567196] kjournald starting.  Commit interval 5 seconds
[  31.567370] EXT3-fs (sda1): using internal journal
[  31.567492] EXT3-fs (sda1): recovery complete
[  31.567498] EXT3-fs (sda1): mounted filesystem with writeback data mode
[  32.352317] kjournald starting.  Commit interval 5 seconds
[  32.352477] EXT3-fs (sdb1): using internal journal
[  32.352605] EXT3-fs (sdb1): recovery complete
[  32.352610] EXT3-fs (sdb1): mounted filesystem with writeback data mode
[  32.445666] md: md9 stopped.
[  32.447812] md: bind<sdb1>
[  32.448078] md: bind<sda1>
[  32.449281] bio: create slab <bio-1> at 1
[  32.449406] md/raid1:md9: active with 2 out of 2 mirrors
[  32.449533] created bitmap (65 pages) for device md9
[  32.453716] md9: bitmap initialized from disk: read 5/5 pages, set 0 of 132512 bits
[  32.502274] md9: detected capacity change from 0 to 542769152
[  33.522451]  md9: unknown partition table
[  33.598634] kjournald starting.  Commit interval 5 seconds
[  33.612336] EXT3-fs (md9): using internal journal
[  33.612346] EXT3-fs (md9): mounted filesystem with ordered data mode
[  33.744043] md: md13 stopped.
[  33.801586] md: bind<sdb4>
[  33.801828] md: bind<sda4>
[  33.803161] md/raid1:md13: active with 2 out of 2 mirrors
[  33.803300] created bitmap (57 pages) for device md13
[  33.806908] md13: bitmap initialized from disk: read 4/4 pages, set 0 of 114720 bits
[  33.842501] md13: detected capacity change from 0 to 469893120
[  36.553174] md: bind<sda2>
[  36.563985] md: bind<sdb2>
[  36.565273] md/raid1:md256: not clean -- starting background reconstruction
[  36.565281] md/raid1:md256: active with 2 out of 2 mirrors
[  36.575018] created bitmap (1 pages) for device md256
[  36.575164] md256: bitmap initialized from disk: read 1/1 pages, set 9 of 9 bits
[  36.597354] md256: detected capacity change from 0 to 542834688
[  36.597773] md: resync of RAID array md256
[  36.597781] md: minimum _guaranteed_  speed: 5000 KB/sec/disk.
[  36.597788] md: using maximum available idle IO bandwidth (but not more than 200000 KB/sec) for resync.
[  36.597795] md: Resyncing started: md256
[  36.597814] md: using 128k window, over a total of 530112k.
[  36.643401]  md256: unknown partition table
[  36.747129] Adding 530108k swap on /dev/md256.  Priority:-1 extents:1 across:530108k
[  36.861837]  md13: unknown partition table
[  39.172132] md: md1 stopped.
[  39.274245] md: bind<sdb3>
[  39.274471] md: bind<sda3>
[  39.275782] md/raid1:md1: active with 2 out of 2 mirrors
[  39.275830] md1: detected capacity change from 0 to 2998986276864
[  39.286667]  md1: unknown partition table
[  41.258899] EXT4-fs (md1): Mount option "noacl" will be removed by 3.5
[  41.258904] Contact linux-ext4@vger.kernel.org if you think we should keep it.
[  41.258906]
[  42.281723] ext4_init_reserve_inode_table0: md1, 22345
[  42.281731] ext4_init_reserve_inode_table2: md1, 22345, 0, 0, 4096
[  42.281765] EXT4-fs (md1): recovery complete
[  42.361574] EXT4-fs (md1): mounted filesystem with ordered data mode. Opts: usrjquota=aquota.user,jqfmt=vfsv0,user_xattr,data=ordered,delalloc,noacl
[  65.141704] kjournald starting.  Commit interval 5 seconds
[  65.241894] EXT3-fs (md13): using internal journal
[  65.241901] EXT3-fs (md13): mounted filesystem with ordered data mode
[  74.289994] cryptodev: driver 0.9 loaded.
[  74.322753] Register ICH/PCH RTC driver.
[  74.325644] iTCO_vendor_support: vendor-support=0
[  74.328924] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.07
[  74.330220] iTCO_wdt: Found a ICH10R TCO device (Version=2, TCOBASE=0x0460)
[  74.330787] iTCO_wdt: initialized. heartbeat=120 sec (nowayout=0)
[  74.400794] fnotify: Load file notify kernel module.
[  74.400942] fnotify:  Global_Private_Data_List_Init()
[  74.400991] fnotify:  Launch the fnotify thread: 909
[  74.401722] fnotify:  The fnotify thread starts...
[  75.460174] snd_hda_intel 0000:00:1b.0: irq 55 for MSI/MSI-X
[  75.477622] usbcore: registered new interface driver snd-usb-audio
[  75.480448] usbcore: registered new interface driver snd-usb-caiaq
[  75.487141] Linux video capture interface: v2.00
[  75.499815] usbcore: registered new interface driver uvcvideo
[  75.499823] USB Video Class driver (1.1.1)
[  75.615101] 8021q: 802.1Q VLAN Support v1.8
[  77.833213] md: md256: resync done.
[  77.833221] md: Resyncing done: md256
[  77.930774] RAID1 conf printout:
[  77.930782]  --- wd:2 rd:2
[  77.930788]  disk 0, wo:0, o:1, dev:sda2
[  77.930793]  disk 1, wo:0, o:1, dev:sdb2
[  111.183177] 8021q: adding VLAN 0 to HW filter on device eth0
[  114.319889] 8021q: adding VLAN 0 to HW filter on device eth1
[  126.078290] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[  126.078417] e1000e 0000:05:00.0: eth0: Link Speed was downgraded by SmartSpeed
[  126.078423] e1000e 0000:05:00.0: eth0: 10/100 speed: disabling TSO
[  148.566831] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[  148.566957] e1000e 0000:05:00.0: eth0: Link Speed was downgraded by SmartSpeed
[  148.566964] e1000e 0000:05:00.0: eth0: 10/100 speed: disabling TSO
[  151.284407] mytranscodesvr[2473]: segfault at 0 ip 00000000f5f7e7c0 sp 00000000ffa1da30 error 4 in libc-2.6.1.so[f5f12000+12e000]
[  168.256512] warning: `proftpd' uses 32-bit capabilities (legacy support in use)
[  184.746703] rule type=2, num=7
[  184.909529] Loading iSCSI transport class v2.0-871.
[  184.958495] iscsi: registered transport (tcp)

# /sbin/log_tool -v -q -s 0 | tail -n 50
1511,  0,2013-11-22,20:06:34,admin,192.168.0.21,---,[Power Management] System will be restart now.,
1512,  0,2013-11-22,20:07:40,System,127.0.0.1,localhost,System was shut down on Fri Nov 22 20:07:40 CET 2013.,
1513,  0,2013-11-22,20:11:01,System,127.0.0.1,localhost,System started.,
1514,  0,2013-11-22,20:11:52,System,127.0.0.1,localhost,[Media Library] Media Library Server started.,
1516,  1,2013-11-22,20:12:28,System,127.0.0.1,localhost,Folders(Public, Usb, Web, Multimedia, Download) for default network shares do not exist. Restore default network shares or format your disk volume.,
1515,  1,2013-11-22,20:12:29,System,127.0.0.1,localhost,Default network shares(Public, Usb, Web, Multimedia, Download) do not exist. Restore default network shares or format your disk volume.,
1517,  0,2013-11-22,20:12:56,System,127.0.0.1,localhost,myQNAPcloud DDNS update WAN IP address to [89.78.155.146],
1518,  0,2013-11-22,20:48:37,System,127.0.0.1,localhost,myQNAPcloud cloud portal can not update published list, error code: [-10],
1519,  0,2013-11-22,21:28:16,admin,192.168.0.21,---,[Time Machine] Disabled,
1520,  0,2013-11-22,21:28:41,admin,192.168.0.21,---,[Apple Networking] Apple File Protocol disabled.,
1521,  0,2013-11-22,21:28:51,admin,192.168.0.21,---,[Power Management] System will be restart now.,
1522,  0,2013-11-22,21:29:57,System,127.0.0.1,localhost,System was shut down on Fri Nov 22 21:29:57 CET 2013.,
1523,  0,2013-11-22,21:33:00,System,127.0.0.1,localhost,System started.,
1524,  0,2013-11-22,21:33:51,System,127.0.0.1,localhost,[Media Library] Media Library Server started.,
1525,  1,2013-11-22,21:34:28,System,127.0.0.1,localhost,Default network shares(Public, Usb, Web, Multimedia, Download) do not exist. Restore default network shares or format your disk volume.,
1526,  1,2013-11-22,21:34:31,System,127.0.0.1,localhost,Folders(Public, Usb, Web, Multimedia, Download) for default network shares do not exist. Restore default network shares or format your disk volume.,
1527,  0,2013-11-22,21:34:48,System,127.0.0.1,localhost,myQNAPcloud DDNS update WAN IP address to [89.78.155.146],
1528,  0,2013-11-23,01:37:16,admin,192.168.0.21,---,[Power Management] System will be restart now.,
1529,  0,2013-11-23,01:38:18,System,127.0.0.1,localhost,System was shut down on Sat Nov 23 01:38:18 CET 2013.,
1530,  0,2013-11-23,01:41:21,System,127.0.0.1,localhost,System started.,
1531,  0,2013-11-23,01:42:11,System,127.0.0.1,localhost,[Media Library] Media Library Server started.,
1532,  1,2013-11-23,01:42:49,System,127.0.0.1,localhost,Default network shares(Public, Usb, Web, Multimedia, Download) do not exist. Restore default network shares or format your disk volume.,
1533,  1,2013-11-23,01:42:51,System,127.0.0.1,localhost,Folders(Public, Usb, Web, Multimedia, Download) for default network shares do not exist. Restore default network shares or format your disk volume.,
1534,  0,2013-11-23,01:43:08,System,127.0.0.1,localhost,myQNAPcloud DDNS update WAN IP address to [89.78.155.146],
1535,  1,2013-11-23,14:47:32,System,127.0.0.1,localhost,Add IP: [211.141.113.237] to ban list for 30 minutes.,
1536,  0,2013-11-23,14:47:34,System,127.0.0.1,localhost,[Security] Access Violation from 211.141.113.237 with TCP (port=22),
1537,  0,2013-11-23,15:17:37,System,127.0.0.1,localhost,Remove IP: [211.141.113.237] from ban list.
,
1538,  0,2013-11-23,15:17:37,System,127.0.0.1,localhost,Remove IP: [211.141.113.237] from ban list.
,
1539,  0,2013-11-23,15:19:01,System,127.0.0.1,localhost,[USBDisk1]  Device detected. The file system is HFS+.,
1540,  0,2013-11-23,15:19:03,System,127.0.0.1,localhost,[External Drive] Job Kopia Documents&Music started.,
1541,  2,2013-11-23,15:19:03,System,127.0.0.1,localhost,[External Drive] Job Kopia Documents&Music failed: All folder pairs are invalid!,
1542,  1,2013-11-23,16:49:07,System,127.0.0.1,localhost,Add IP: [110.172.152.254] to ban list for 30 minutes.,
1543,  0,2013-11-23,16:49:09,System,127.0.0.1,localhost,[Security] Access Violation from 110.172.152.254 with TCP (port=22),
1544,  0,2013-11-23,17:19:19,System,127.0.0.1,localhost,Remove IP: [110.172.152.254] from ban list.
,
1545,  0,2013-11-23,17:19:20,System,127.0.0.1,localhost,Remove IP: [110.172.152.254] from ban list.
,
1546,  0,2013-11-23,19:36:14,admin,192.168.0.34,---,[App Center] Optware IPKG enabled.,
1547,  0,2013-11-23,19:36:55,admin,192.168.0.34,---,[App Center] Optware IPKG disabled.,
1548,  0,2013-11-23,20:36:03,admin,37.108.208.180,---,[Power Management] System will be restart now.,
1549,  0,2013-11-23,20:37:11,System,127.0.0.1,localhost,System was shut down on Sat Nov 23 20:37:11 CET 2013.,
1551,  0,2013-11-23,20:40:21,System,127.0.0.1,localhost,System started.,
1552,  0,2013-11-23,20:41:12,System,127.0.0.1,localhost,[Media Library] Media Library Server started.,
1553,  1,2013-11-23,20:41:45,System,127.0.0.1,localhost,Default network shares(Public, Usb, Web, Multimedia, Download) do not exist. Restore default network shares or format your disk volume.,
1554,  1,2013-11-23,20:41:47,System,127.0.0.1,localhost,Folders(Public, Usb, Web, Multimedia, Download) for default network shares do not exist. Restore default network shares or format your disk volume.,
1555,  0,2013-11-23,20:42:01,System,127.0.0.1,localhost,myQNAPcloud DDNS update WAN IP address to [89.78.155.146],
1550,  1,2013-11-23,21:39:31,System,127.0.0.1,localhost,[RAID1 Disk Volume:  Host Drive: 1 2] The file system is not clean. It is suggested that you go to [Storage Manager] to run "Check File System".,
Done. Return value is 0

Panowie, macie jeszcze jakieś pomysły?

 

[Silas Mariusz]

Ja mam... sekundę...
Nadal jest MD0_DATA tak?

I jak domyślam się nie masz swojej poprzedniej konfiguracji serwera czy tylko udziałów sieciowych?

 

[Moyrez]

MD0_Data jest nadal, udziałów sieciowych brak a z konfiguracją to sam nie wiem bo część ustawień jest ok a część nie, ale spowodowane jest to chyba brakiem udziałów.

 

[Silas Mariusz]

Z panelu zarządzania uruchom sprawdzanie woluminu.
Po ukończeniu tego procesu, możesz zrestartować urządzenie i sprawdzić czy może przypadkiem wszystko wróciło do normy. 0

Najlepiej byłoby gdybyś miał backup konfiguracji serwera, mógłbyś przywrócić w ten sposób wszystkie ustawienia. Wszystko wskazuje na to, że uległy one jakoś uszkodzeniu.
Ale pierwszy raz słyszę o przypadku uszkodzenia konfiguracji podczas nagłego wyłączenia :sAh nie napisałem najważniejszego...
Dodatkowo możesz zrobić:

config_util 1
storage_boot_init 2

FAQ - config_util & storage_boot_init

Jeśli to nie pomoże, to pozostaje Ci przejrzeć configi w poszukiwaniu ustawień.
/etc/config
/mnt/.config
/mnt/HDA_ROOT/...

 

[Moyrez]

Niestety po skanowaniu nadal udziałów sieciowych brak, dane dostępne są jedynie przez SFTP pod Share\MD1_DATA. Folder MD0_DATA istnieje i jest pusty.
Z tego pierwszego polecenia dostaje taki komunikat:

config_util 1
-sh: config_util: command not found

 

[Silas Mariusz]

Niestety po skanowaniu nadal udziałów sieciowych brak, dane dostępne są jedynie przez SFTP pod Share\MD1_DATA. Folder MD0_DATA istnieje i jest pusty.

No to musisz ponownie przenieść macierz na MD0_DATA

umount /dev/md1
mdadm -S /dev/md1
mdadm --assemble /dev/md0 /dev/sda3 /dev/sdb3

# EXT3
mount -t ext3 /dev/md0 /share/MD0_DATA

# EXT4
mount -t ext4 /dev/md0 /share/MD0_DATA

command not found

Oj...

/sbin/config_util 1

a tak?

 

[Moyrez]

a tak to wyrzuca to:

# /sbin/config_util 1
-sh: /sbin/config_util: No such file or directory

 

[Silas Mariusz]

A spróbuj tak jak wspominałem zamountować md0 i wgrać oprogramowanie Finderem.

 

[Moyrez]

Jeszcze jedno spostrzeżenie, jak przenoszę macierz na MD0_DATA to ustawienie jakby wracaj z tym, że wyrzuca komunikat o nieaktywności wolumenu.

 

[Silas Mariusz]

Hmm... Tu będzie jakaś głupota, która trzeba zrobić... hmmm

 

[Moyrez]

Jak rozumie chodzi Ci o zainstalowanie QDT z tym, że nie za bardzo widzę jak taką paczkę można zainstalować przez Qfindera.

 

[Silas Mariusz]

QTS. Firmware.

 

[Moyrez]

Zapodać 4.1.0?

 

[Silas Mariusz]

Tak.

 

[Moyrez]

Po update do 4.1.0 nadal brak udziałów, sytuacja wróciła do punktu wyjścia %-}
...i po przemontowaniu macierzy dalej to samo czyli ustawienia ok a wolumen nieaktywny.

Dobra na dzisiaj tyle mam dość. Bardzo dziękuję, za pomoc a głównie za cierpliwość bo niestety mi się chyba ona skończyła...