Pomoc rtorrent doesn't work

[elperdigon]

Hello:

yesterday I upgrade the firmware of my Qnap to the latest version and when the NAS restart rtorrent doesn't work; so I decide to delete and reinstall rtorrent to the last version rtorrent_0.9.6-0319-170319_x86_64
Previously I change the ubication of rtorrent directory to another place. After that I install rtorrent and the message I get is "Error 29/03/2017 23:19:39 rtorrent 127.0.0.1 localhost (err!) rtorrent: Unable to create user/group 'rtorrent'. Cannot continue!" The installation ends up but rtorrent doesn't work

Actually I see under /share/Download/rtorrent so I don't understand why I get the message I put up

Those are the crash report I got when rtorrent crash before reinstalling

rtorrent execute log

---
sh -c /usr/bin/rtorrent/bin/id -u ; /usr/bin/rtorrent/bin/id -G ; echo ~
---
Captured output:
0
0
/usr/bin/rtorrent/root

--- Success ---
---
sh -c '/usr/bin/rtorrent/bin/php-rt' '/share/CACHEDEV1_DATA/.qpkg/rtorrent/var/www/ui/rtorrent/plugins/autotools/watch.php' 'rtorrent' &
---
--- Success ---
---
sh -c '/usr/bin/rtorrent/bin/php-rt' '/share/CACHEDEV1_DATA/.qpkg/rtorrent/var/www/ui/rtorrent/plugins/erasedata/update.php' 'rtorrent' &
---
--- Success ---
---
sh -c '/usr/bin/rtorrent/bin/php-rt' '/share/CACHEDEV1_DATA/.qpkg/rtorrent/var/www/ui/rtorrent/plugins/autotools/watch.php' 'rtorrent' &
---
--- Success ---
---
sh -c '/usr/bin/rtorrent/bin/php-rt' '/share/CACHEDEV1_DATA/.qpkg/rtorrent/var/www/ui/rtorrent/plugins/erasedata/update.php' 'rtorrent' &
---
--- Success ---

ui-rtorrent-error.log

29.03.17 20:38:49]
[29.03.17 20:38:49] AutoWatch: --- begin ---
[29.03.17 20:38:49] AutoWatch: enabled : 1
[29.03.17 20:38:49] AutoWatch: autostart : 1
[29.03.17 20:38:49] AutoWatch: path_to_watch : /share/Download/rtorrent/watch/
[29.03.17 20:38:49] AutoWatch: get_directory : /share/Download/rtorrent/downloads/
[29.03.17 20:38:49] AutoWatch: --- end ---
[29.03.17 20:38:59]
[29.03.17 20:38:59] AutoWatch: --- begin ---
[29.03.17 20:38:59] AutoWatch: enabled : 1
[29.03.17 20:38:59] AutoWatch: autostart : 1
[29.03.17 20:38:59] AutoWatch: path_to_watch : /share/Download/rtorrent/watch/
[29.03.17 20:38:59] AutoWatch: get_directory : /share/Download/rtorrent/downloads/
[29.03.17 20:38:59] AutoWatch: --- end ---

rtorrent.info.log

490812703 W Ignoring ~/.rtorrent.rc.
1490812703 W 506B60A7163A2F736F961BEF636498D0D7BAFFF6->tracker_list: Could find matching tracker protocol for url: 'retracker.telecom.kz:80/announce'.
1490812703 N rtorrent main: Starting thread.
1490812703 N worker_rtorrent: Starting thread.
1490812741 N worker_rtorrent: Shutting down thread.
1490812746 N rtorrent main: Shutting down thread.
1490812746 N rtorrent disk: Shutting down thread.

httpd-error.log

2017-03-29 20:38:25: (log.c.166) server started
2017-03-29 20:39:01: (server.c.1546) server stopped by UID = 0 PID = 21882

rtorrent.warn.log

1490812703 W Ignoring ~/.rtorrent.rc.

Could anybody help me?
Thanks in advance


Wersja oprogramowania Firmware: 4.3.3.0136 Build 20170328 Beta2
Model serwera: QNAP TS251A

 

[rumpi]

Same problem. solved after returning to previous firmware

 

[elperdigon]

So, should I downgrade to the previous firm as rumpi did or wait until a new version of rtorrent appears because last one seems not to be compatible with last Qnap beta firm?

 

[SiewcaRyżu]

downgrade to last working firmware, Silas is busy at the moment so fix wont appear for some time.

 

[pawurb1978]

Via SSH create "rtorrent" group in "etc/group" and run rtorrent. It work.

 

[elperdigon]

@pawurb1978 could you tell me the exact route to this file, that's what I've founded "/share/CACHEDEV1_DATA/.qpkg/rtorrent/etc"

Actually I can´t see the route you are telling me /share/CACHEDEV1_DATA/.qpkg/rtorrent/etc/group
Should I to create under etc a directory named group and inside this rtorrent?

I suppose you're working with latest beta firmware....

 

[pawurb1978]

Hi,
FW 4.3.3.
Not in "/share/CACHEDEV1_DATA/.qpkg/rtorrent/etc/group" only in "/etc" folder. In file "group"

 

[elperdigon]

FW 4.3.3. but what beta?, doesn't work "Build 20170328 Beta2" no problem with 20170216-4.3.3.0095

Anyway I can't found the route you're telling me;-( could you write the complete route?

 

[SiewcaRyżu]

w00t
/etc/groups - it's path not route.

 

[pawurb1978]

FW 4.3.3 0127 20.03.2017
path /etc/group or /etc/~config/group in my FW "mnt/HDA_ROOT/.config"

 

[elperdigon]

I've found this path: /share/CACHEDEV1_DATA/.qpkg/rtorrent/etc so I've to create a folder named group, that's it ok?

The FW you tell me is not the same, mine is Build 20170328 Beta2 and yours is FW 4.3.3 0127 20.03.2017

 

[SiewcaRyżu]

I've found this path: /share/CACHEDEV1_DATA/.qpkg/rtorrent/etc so I've to create a folder named group, that's it ok?

no, it's wrong.


Link: https://youtu.be/6g-R3TJoyXU

 

[elperdigon]

Thanks for you patience SiewcaRyżu
The only doubt is that FW are not the same, I'll try;-)

 

[pawurb1978]

I use SSH because I can not set up a group with QTS. What's more, SSH can not be used to create a grouping command. In my opinion this is a problem and not rtorrent itself. I checked that in this case the problem solved the addition of an entry in the file "group" itself.
With this group created, rtorrent starts correctly.

 

[johny009]

i use ssh comand addgroups rtorrent, and error is group 'rtorrent' in use.
I uninstalled the rtorrent and still the same error

 

[SiewcaRyżu]

attach screenshots and logs